Urgent Care located in Bronx, NY & Pelham Gardens, Bronx, NY
186 total reviews
Metro UrgiCare always appreciates feedback from
our valued patients. To date, we’re thrilled to have collected 186
reviews with an average rating of 4.63 out of 5 stars. Please read what others are saying about Metro UrgiCare below, and as always, we would love to collect your feedback.
I went during busy flu times
They still got me in without huge wait
Didn't rush me
And I was very pleased with the service & how they handled ins
Service is great and the staff is really sweet. A little bit of a wait for urgent care but not too bad.
Hi it was my first time and it was a great easy experience. Place was empty no wait and fast results. The staff was awesome if not needed no more ER urgent care is the way to go
Staff and doctors are professional and caring of your needs. Space is very clean. Patients are taken care of in a timely manner. Highly recommend this place to anyone.
Front desk and main practitioner were great, assistant needs to explain to patient what to expect or do better before proceeding to swab throat and take vitals, ect... For someone that rarely goes to the doctor, she was too vague, but pleasant at least.
Good but slow took a long time. I was there about 2 hours.
The doctor I saw was amazing. I haven’t always had the best experience here but yesterday I was so thrilled.
Fast pace and very kind
The receptionist is great, the medical assistant is not only handsome but professional and the NP there is amazing!
Excellent medical attention by dedicated, professional and caring staff.
Fast. Was in, diagnosed and out within an hour. Staff and provider was friendly and helpful.
Phenomenal experience! Walked in sick walked out feeling great!
I booked the appointment online and received a confirmation email. When I went there, "they didn't see it" and wanted to be come back the following day but saw me anyway. The boot they gave me for my foot was not appropriate for my injury. It was a cast boot. If you're not in a cast, it's not going to fit. So of course it kept sliding around and I had to take it off because I thought I would further injure myself if I left it on. I was not very impressed to say the least. Also, this is a medical office, You're not supposed to be able to CLEARLY hear the people talking in the neighboring exam room. When I am giving you personal information that you are requesting, the rest of the world shouldn't be able to hear it.
Evelyn the medical tech and Dr Alex were very nice and professional! My only complaint is that there should be a sign in the office asking people not to use their cell phones in the doctors office. Two inconsiderate females were on their phones having full blown conversations that I had no interest in hearing. Otherwise it was a good office visit.
Easy to residter on online.
Wait time was quick. I was seen within 30 minutes. Doctor was friendly and understanding.
Vaccinations Including Tetanus, Hepatitis B and MMR
Metro Urgicare is an approved urgent care provider by Medicaid and Medicare. As such, all Metro Urgicare locations accept patients on Medicaid and Medicare. Metro Urgicare is also a participating provider with several other health insurance companies, click here to see the latest list of accepted insurance plans. If you don't see your insurance plan on our list, please give us a call at 718-METRO-UC (718-638-7682) to confirm. You can also contact us online and we will be happy to answer any of your questions and get you an appointment!